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Permanency Team Supervisor (PSA Opt. 6)


Springfield, IL, US, 62702

Job Requisition ID:  37525

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.


Agency :  Department of Children and Family Services 

Closing Date/Time: 05/14/2024 
Salary:   Anticipated Starting Salary $7,415/month; Full Range $7,415 - $11,307/month  
Job Type:   Salaried 
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU: RC063

REQ#: 37525


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Your resume, official transcripts, licenses, along with any other supporting documents can be uploaded when applying and is HIGHLY recommened.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Permanency Team Supervisor.  Under administrative direction, this position will plan, review, and coordinate the activities of a team of professional staff engaged in the provision of child welfare services to children and families.  The position will also monitor progress in meeting case goals and objectives and will establish and implement a system for ensuring direct regular clinical review of services is being provided to children and families.  This position provides a great opportunity for someone who is passionate about children and interested in providing leadership of a team of child welfare professionals focused on keeping children safe.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1. Serves as Permanency Team Supervisor

  • Plans, supervises, reviews, and coordinates the activities of a team of professional caseworkers engaged in providing child welfare services to children and families
  • Meets with staff on a regular basis to provide technical direction and guidance on caseloads
  • Monitors progress in meeting case goals and objectives
  • Establishes and implements a system for ensuring direct regular clinical review of services is being provided to children and families
  • Coordinates and participates in the provision of clinical consultation to staff on individual cases
  • Recommends changes in service plans
  • Explains, monitors, and enforces compliance with the provisions of all applicable state or federal laws and Department rules and procedures
  • Develops, implements, and enforces team-specific operational procedures
  • Provides assistance to caseworkers in the development of services and service plans for clients
  • Monitors development of service plan agreement
  • Drives to field locations to conduct on-site reviews


2. Serves as working supervisor

  • Assigns and reviews work
  • Provides guidance and training to assigned staff
  • Counsels staff regarding work performance
  • Reassigns staff to meet day-to-day operating needs
  • Establishes annual goals and objectives
  • Approves/disapproves time off requests
  • Prepares and signs performance evaluations


3. Establishes and maintains effective linkages with the appropriate community and contracted service providers to ensure the provision of child-centered, family focused, community-based services to the maximum extent possible

  • Maintains regular communication with the appropriate service providers concerning such information service providers may need to provide resources to Department clients
  • Maintains effective linkages and coordination with the appropriate service providers for supporting the involvement of DCFS staff with the service providers to ensure access and delivery of behavioral health services at individual case level
  • Verifies that caseworker staff are aware of pre-screening requirements for psychiatric hospitalization through the SASS network
  • Manages and supervises the process of referrals of cases to the service providers

Job Responsibilities

4. Establishes and implements a team-based program of staff development and training for subordinate staff

  • Monitors to ensure staff attend Department-sponsored training sessions
  • Conducts an annual assessment of the training needs of subordinate staff, both on an individual and collective basis
  • Evaluates group and individual effectiveness, independently acting to improve both
  • Devises and implements revised methods and procedures for appropriate case control
  • Provides input to management in use of volunteers, students, and other resources available to the team
  • Arranges and conducts orientation and training programs for staff development
  • Teaches social work principles, work methods, and procedures
  • Provides on-the-job learning experience for staff


5. Explains and enforces agency policies, procedures, state and area statutes, and requirements

  • Reviews recommended and/or newly enacted policies and procedures, providing input and discussing effects of such action with Administrators
  • Monitors to ensure team is functioning as a Local Quality Improvement team and that a Local Quality Unit binder including minutes, action plans, agendas, etc. is maintained
  • Monitors to ensure that the team participates fully in all Regional Quality Council requirements
  • Monitors to ensure staff organization and arrangement of all case files in AP5 order
  • Monitors to ensure case confidentiality


6. Attends technical staff conferences to assess needed services

  • Serves as liaison with other agencies and community resources
  • Explains agency services to clients, team staff, public officials, and community organizations
  • Identifies and communicates to next level of management, on a regular basis, program or service deficits which are negatively impacting services to children and families
  • Provides input for reducing or eliminating such deficits


7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

1. Requires a master’s degree in social work or a related human services field from a recognized college or university

2. Requires three years of progressively responsible administrative child welfare experience with an MSW OR four years of progressively responsible administrative experience with a master’s degree in a related human services field


Specialized Skills:

Of the previously noted years of experience, requires that the experience include at least 2 years in the administration of substitute care services

Conditions of Employment

1.  Requires ability to pass a background check

2.  Requires ability to travel and possession of a valid driver’s license

3.  The conditions of employment listed here are incorporated and related to any of the job duties as listed in the
job description.

Work Hours:  Mon-Fri 8:30am-5:00pm  
Work Location: 1124 N Walnut St, Springfield, Illinois, 62702  

Supervisor: Stephanie Herink

PIN#: 355531

Agency Contact:  Denise Bean-Mathis

Email: (preferred)

Contact:  Office# 217-524-0275 / Cell# 217-299-6242 / Fax# 217-527-3970

Posting Group:  Social Services  


This position DOES contain “Specialized Skills” (as that term is used in CBAs).