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Team Member Services Administrative Assistant

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.


At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable, detail-oriented professional to join our team as an Administrative Assistant. In this role, the Administrative Assistant is expected to keep both the company goals and customer expectations in mind when performing daily tasks. The Administrative Assistant must be a self-starter with a professional attitude and demeanor, capable of interacting with all levels of personnel in a fast-paced work environment, and the ability to work independently is critical to success. Along with the essential duties listed below, this position will assist in answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.   


Essential Duties:    

  • Review and maintain internal control documents 
  • Monitor training compliance 
  • Create spreadsheets 
  • Update weekly employee work schedules
  • Process approved employee swaps
  • Perform daily payroll processing
  • Create weekly performance reports   


Job Qualifications and Competencies:   

  • Outstanding organizational skills and ability to multi-task
  • Ability to work independently and meet specified deadlines 
  • Ability to work well with all levels of management and support personnel 
  • Advanced ability in Microsoft Office Suite 
  • Excellent writing and speaking skills  


Preferred Qualifications:   

  • Previous administrative experience in a busy office environment
  • Skilled in computer knowledge and usage
  • Knowledge of basic airport procedures and fundamental job requirements for airlines
  • Current Piedmont employee with a minimum six months of service
  • Bachelor’s degree in English, Communications, Business Administration, or related field  


Work Environment:   

  • Standard office environment, use of telephones, computers, and other office equipment 
  • Ability to work a flexible schedule if needed   


Physical Requirements:   

  • Occasional lifting, up to 25 pounds  


The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.


Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.


Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.


Starting Rate:



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​


In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.