Technical Records Specialist 3 - PH
The Department of Health and Welfare
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.
The Division of Public Health has is seeking candidates for the position of Technical Records Specialist 3 in the Bureau of Vital Records and Health Statistics office in downtown Boise. The Bureau is the official custodian of confidential certificates of birth, death, stillbirth, miscarriage, marriage and divorce events that occur in the State of Idaho.
If you have an eye for detail, possess exemplary supervisor, customer service and organization skills, enjoy keeping busy and like helping others we would like to meet you! This position on the Legal Amendments unit will directly supervise 4 members of the team and serve as the unit leader when the supervisor is unavailable. This team processes changes to certificates in accordance with Idaho law and administrative rule and manages several registries. Work experience with law firms, court documents, or state and local government is desirable.
BENEFITS:
BEST RETIREMENT AVAILABLE IN THE NATION
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.
OTHER EXCELLENT BENEFITS
- 11 paid holidays
- Generous vacation and sick leave accrual beginning as soon as you start
- Paid parental leave
- Medical, dental, vision insurance - incredible rates!(full-time/30+ hours per week)
- PERSI Choice 401(k)
- Deferred compensation plan
- Life insurance
- Short and long-term disability insurance
- Student Loan Forgiveness
- Wellness programs
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA)
- Wide variety of training opportunities
- Some positions offer flexible hours and/or telecommuting
EXAMPLE OF DUTIES:
- Review and analyze documents to ensure accuracy and compliance with Idaho law and rule.
- Collaborate with others including attorneys, court clerks, and government personnel.
- Hire, train, assign work, and manage the performance of direct reports.
- Assist the Bureau, DHW staff and members of the public as subject matter expert.
- Process correspondence/mail.
- Correspond with multiple legal entities.
- Create and maintain correspondence files.
- Correct or reject incomplete or erroneously submitted documents.
- Compose letters to address and resolve issues.
- Manage incoming and outgoing calls.
MINIMUM QUALIFICATIONS:
You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
- Some knowledge of supervisory practices. Typically gained by completion of college coursework or workshops (of at least one day) specifically covering supervisory practices OR lead work or team leader experience that formally involved giving work assignments, providing direction to employees, and monitoring/evaluating the work of others. (Such experience on a fill-in basis is non-qualifying unless for a period equivalent to a minimum of three or more consecutive months.)
- Experience with records management. Typically gained by at least two or more years of work experience using record management systems that included paper records, financial records or digital records.
- Experience interpreting, applying or explaining state or federal laws, rules, and policies. Typically gained by at least one year of work experience with responsibility for reviewing documents or actions for compliance with laws, regulations, and/or policies OR through explaining to other how laws, regulations, or policies apply to specific situations.
- Experience performing extensive research and analysis of complex or technical material to ensure compliance with laws and to resolve issues. Complex technical materials may include: court orders, contracts, ownership, deeds, trusts, and/or tax returns. Typically gained by at least one year of experience performing extensive research and analysis of complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.
- Experience creating correspondence and documents using word processing software. Typically gained by at least one year of experience preparing a variety of business correspondence/documents.
***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.
If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL: dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.