Business Operations Internship
UNDP ITM Business Operations interns are part of the Service Delivery team which is the first responder to UNDP Country Offices’ needs and supports ICT and Green Energy projects from a procurement, logistics and finance side. The team works closely with the Copenhagen Unit and colleagues across the globe to support operations and programme work in some of the most challenging work environments with regards to energy and ICT infrastructure. As part of the Crisis Response Group of UNDP, this work also supports UNDP’s resilience and recovery efforts in the wake of natural disasters.
Duration: 6 months (1st August, 2024 to 31st January, 2025)
Duties and Responsibilities
- Assist Country Offices across the unit´s key service lines in delivering innovative business solutions, sustainable Green Energy services, and world-connecting ICT solutions
- Support the team in procuring IT equipment with detailed tasks ranging from need analysis, requests for quotation, evaluation, purchase, and delivery
- Assist in the preparation of global shipments of equipment with third parties
- Assist in preparing financial analysis to support the team cost recovery functions, reconciliation, budgeting, and financial reporting
- Assist the project management of client-facing delivery and the implementation of new processes inside the unit
- Participate in the recruitment of new interns and assist the team with the onboarding trainings
- Draft and update the Unit’s documentation to support the continuous improvement of Service Delivery processes and procedures, instructions, and templates for best practice
- Assist the Unit in organizing internal and external conferences
- Support the Unit in gathering, consolidating, and analysing data from databases and reports
Competencies
- Account Management: Has interest and understanding of customer-oriented service delivery process including procurement, logistics and/or finance
- Innovation: Has interest in delivering innovative and sustainable solutions for Country Offices, focusing on ICT and green renewable innovations
- Problem Solving: Has proactive hands-on approach, also when operating with limited information
- Communication: Communicates effectively with colleagues when working in a team and has a proactive attitude with a goal-oriented mindset
- Project Management: Able to organize and structure different tasks, has good analytical skills in gathering and consolidating data and research for practical implementation
- Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
- Interest and motivation in working in an international organization
Required Skills and Experience
Education:
Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:
- Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher);
- Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent);
- Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of international business, finance, management, economics, administration or equivalent and, if selected, must start the internship within one-year of graduation;
- Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.
Experience:
- Experience in one of the following fields is required: account management, finance, logistics, procurement, HR, or administration
- Experience with customer-oriented service delivery processes is an advantage
- Experience with procurement processes is an advantage
- Experience with cost recovery, reconciliation, budgeting, and financial reporting is an advantage
- Experience with HR recruiting, and training is an advantage
- Proficiency in Excel is an advantage
- SharePoint knowledge, preferably SharePoint Online is an advantage
- CRM/ERP systems knowledge is an advantage
- Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage
Conditions
- In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.
- Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.
- Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly “in-person” stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.
- Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government, or institutions.
- Interns are not considered staff members and may not represent UNDP in any official capacity.
- Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.
- The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship.
- UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship.
- The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed.
- Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship.
- The intern must provide proof of enrolment in a health insurance plan.
- You are expected to work full time, but flexibility is allowed for your education programme.
- Eligible for residency and undertaking internship in Denmark
How to Apply?
Do not miss out on this opportunity to be a part of this international team and apply by the deadline 30th April 2024, midnight (CET).
Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.