At American Equity Investment Life Holding Company, we think of ourselves as The Financial Dignity Company. Our policyholders work with independent agents, banks and broker-dealers through our wholly-owned operating subsidiaries, to choose one of our leading annuity products best suited for their personal needs to create financial dignity in retirement. We remain steadfast in our commitment to quality products, excellent customer service, integrity, safety and delivering on our promises to our policyholders. Our success comes from hiring people who embody the beliefs that drive our unique, energetic, fast-paced and caring culture of collaboration, ownership and innovation.
We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years, with satellite offices opened in early 2023 in Charlotte, NC, and New York, NY. We are a NYSE-listed company and maintain an “excellent” rating from AM Best. Our company has over $57 billion in assets, 26,000 active agents and over 800 employees.
GENERAL PURPOSE OF THE JOB:
AEL Summer Internship Program is designed to provide students with an immersive, challenging and meaningful real-world work experience that replicates as closely as possible the career journey of an American Equity professional. Information Technology interns will gain experience through meaningful hands-on work that drives measurable business outcomes. We are placing interns in the following IT areas in Summer 2024:
- IT Operations
- Information Security
- Digital (CX)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Shadow team members to learn the essential duties and functions of the role.
- Gain a basic-level of understanding around annuities and how they fit into the financial planning process
- Familiarize yourself with our product lineup and our unique capabilities.
- Identifies and learns appropriate software and hardware used and supported by the organization.
- Evaluates documented resolutions and analyzes trends for ways to prevent future problems.
- Interfaces with other IT and business areas for problem solving and plan project deliveries.
- Build strong working relationships and partner with other critical teams.
- Learn and Utilize various software tools to perform vital job functions
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Direct Reports: 0
General Description of Indirect Reports (2 and 3-downs): 0
EDUCATION AND/OR EXPERIENCE:
Currently pursuing a Bachelor’s degree in Management Information Systems, Computer Science, Computer Engineering, Information Technology or related field of study.
General understanding of infrastructure and application technologies.
CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS:
N/A
KNOWLEDGE, SKILLS AND ABILITIES:
- Effective verbal and written communication skills.
- Analytical skills and research capabilities.
- Strong organizational and time management skills.
- Ability to identify and resolve problems in a timely manner by defining problems, troubleshooting problems, collecting data, establishing facts, and drawing valid conclusions.
- Ability to build strong relationships with internal and external partners.
- Takes initiative, follows-through and applies innovation in improving work processes.
- Strong Mathematical skills and attention to detail.
- Ability to effectively present information and respond to questions.
- Proficient in the use of Microsoft Office Suite.
- Ability to successfully prioritize requests and meet deadlines in a fast-paced work environment.