You are viewing a preview of this job. Log in or register to view more details about this job.



Peoria, IL, US, 61603

Job Requisition ID:  31633

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.


Agency :  Department of Children and Family Services 
Closing Date/Time: 11/29/2023 
Salary:   $3,502 - $ 4,734.00 (Anticipated starting salary $3,502.00)  
Job Type:   Salaried Full Time  
County:   Peoria  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number 60-2159

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Performance Monitoring Team Clerical. Under direction, this position will perform complex, specialized clerical services for the supervisor and professional child welfare staff. The position will answer phones, greet visitors, maintain files, and perform various clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1. Serves as Performance Monitoring Team Clerical.

2. Maintains client information system.

3. Answers incoming phone calls and greets visitors.

4. Serves as designated lead operator for the office.

5. Establishes and maintains case files.

6. Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature. 

7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

Minimum Qualifications

1.   Requires knowledge, skill, and mental development equivalent to completion of high school. 

2.   Requires 2 years of office experience.

3.   Requires ability to keyboard accurately at 45 wpm. 


Employment Condition

1. Requires ability to pass a background check. 


Work Hours:  M-F 8:30am - 5:00pm  
Work Location: 2001 NE Jefferson Ave Peoria, IL 61603-3533  
Agency Contact: 

Anna DiPiazza (for questions only)


Phone #: 312-814-1222

Job Family:  Office & Administrative Support; Social Services  


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).