Business Taxes Representative-JC-398808

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video

Position is located in the Fresno Office.

The California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and driven individuals to join us as Business Taxes Representatives (BTR). The BTR position is an entry level professional position with career advancement opportunities and potential for personal development. We offer fulfilling careers and provide a reliable income, stable benefits, work-life balance, telework options, paid holidays, and advancement opportunities.

As a Business Taxes Representative, you will use your analytical skills to determine how best to resolve delinquent sales and use tax accounts effectively and efficiently. Your skills will be strengthened as you communicate regularly with the public, analyze accounts and financial records, negotiate payment arrangements, and interpret and apply laws, rules, regulations, and policies to ensure compliance from taxpayers. You will have the support of your supervisor, on the job trainers and team members and will learn all facets of the position, including skip tracing, asset reviews and other advanced collection actions, including field visits to businesses. This position is production oriented and you will immediately recognize the results of your hard work. The position will challenge your organizational, communication, and customer service skills. You will find additional information about the job in the Duty Statement.

HIRING PROCESS: After the Final Filing Date, applications will be reviewed. The most qualified candidates will be invited to participate in the interview process tentatively scheduled to begin December 12, 2023.

Candidates must complete the required college-level courses by the time of appointment to be considered eligible.

Under Government Code 14200, this position may be eligible for full or part-time telework for eligible candidates residing in California.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

This is the link to the exam bulletin for the BUSINESS TAXES REPRESENTATIVE

You will find additional information about the job in the Duty Statement.