Campus Graduate – 2024 US Consumer Services Marketing Summer Internship
About AMEX
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Business Unit/Role Specific Info
US Consumer Services: This team is responsible for American Express’ suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, innovative banking services and products, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs. The team’s strategy is to build a strong premium Card business differentiated by Membership, which is brought to life by connecting our Card Members to what they love.
We’re looking for a graduate level intern to support the team on critical and innovative projects as a Summer Marketing Manager Intern.
What type of work can you expect to do in Marketing at American Express?
- Analyze data and realize growth opportunities; to help businesses improve performance and drive growth.
- Be responsible for understanding how our business functions and how it might best be served using new and emerging digital products and/or services.
- Build and supervise performance indicators to better understand customer behavior.
- Develop cost-benefit analyses to determine feasibility of new opportunities.
- Develop relationships with a variety of internal and external partners.
- Share and leverage best practices and provide consultancy to team.
- Manage end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure efficiency.
- Find innovative ways to improve the customer experience.
Skills/Experience
- Passion for customer marketing, payments innovation, travel industry and new technology trends
- Ability to conceptualize and sell ideas.
- Independent thinker who’s organized, has phenomenal attention to detail, and can multi-task.
- Strong analytical, problem-solving/quantitative skills
- Willing to take risks and share fresh perspectives.
- Be proficient with analytical and presentation tools, including Excel and PowerPoint
- Excellent written and verbal communication skills.
Requirements/Qualifications
- Currently enrolled in full-time graduate degree program
- Students must have a graduation date between December 2024 and June 2025
The final application deadline is Thursday November 30th at 11:59PM ET.
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you after the application deadline.
Apply now!
In order for your application to be considered, please complete the below steps:
1. Click on the link below and select “Apply”
https://tinyurl.com/2tdcsvmz
2. Create a new username and password
3. Complete and submit your application
Salary Range: $38.45 to $87.00 hourly + sign-on bonus
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.