Internship – Hospitality (Summer 2024)
Are you looking to gain real world experience in a thriving, global financial services firm with an award-winning culture? Consider an internship and start building your career at Baird.
About our intern program:
Our competitive intern program offers interns exposure to the business world and a meaningful work experience. Interns are treated as valuable team members while learning from experienced professionals in a collaborative, fun and dynamic environment. Baird's summer intern program is a robust experience that includes an Intern Welcome Event, professional development, and networking with leaders and associates. Our interns have the opportunity to use a Baird Cares Day, a paid day to volunteer in the community. They are also eligible to apply for scholarships. Our mentor program gives interns an opportunity to network throughout Baird and learn about all the areas of the firm. To learn more, check out this video.
Our Hospitality Team:
The Hospitality team is truly the face of Baird. Those who walk in our doors can be assured they will have a professional and unforgettable experience, and that starts with Hospitality. The Hospitality team works together to cover various client-facing reception locations throughout our corporate headquarters, as well as organize and execute nearly 8,000 meetings and events annually in the Baird Conference Center. They are responsible for greeting guests and callers and directing them in a helpful, friendly, and professional manner. At Baird, clients come first, and the Hospitality team sets the bar for how they should be treated.
Internship Location, Availability, and Hours:
Located in our downtown Milwaukee, WI office or downtown Louisville, KY office, the intern must be able to work full time during the summer, 37.5-40 hours per week. We are seeking a student who can start in May 2024.
As a Hospitality Intern, you will:
- Assist and ensure a smooth operation and flawless meetings/events in the Baird Conference Center, identify, and implement process improvement in all areas of operation
- Provide exceptional service to internal and external clients in person and over the phone
- Gain insight into how Baird operates internally and externally, learn about the businesses, network with associates and clients alike
- Complete projects including Audio Visual data tracking, managing expenses, email campaigns, ordering and other team projects as assigned
- Cross-train with other roles and teams within the department and support these areas with project work and/or staffing, as appropriate
What we look for:
- Pursuing a degree in Hospitality Management, Event Management, Marketing, Communication, Business, or related degree. Targeting December 2024 or later graduation dates
- Hospitality or Service Industry experience – High Touch Customer Service; have a passion for making others feel welcomed, comfortable, and tended to
- Technical aptitude, specifically audiovisual experience – laptop connectivity and troubleshooting. Crestron knowledge a plus
- Can do attitude and takes initiative – no task is too big or too small; team player
- Strong attention to detail
- Graphic design expertise/interest is a plus
- Marketing experience a plus – design promotion or documented resources for broad distribution
What makes this opportunity great:
- Gain exposure to and experience in hospitality and events, learning the different roles and taking on variety of tasks
- Experience working in a team environment, participating in daily meetings, and evolving the role
- Highly visible role with opportunity to significantly expand professional network
- Systems administrator for Baird Conference Center meetings software
- Support and flexibility to grow and be your best at work, at home, and in the community