Information Technology Internship

General Description:  Position is responsible for operational support of the IT network, server and desktop environment and is expected to provide entry-level internal consulting and leadership on technical issues and projects.  

Key Responsibilities:

• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks.
• Advise staff face-to-face, via email, or over the telephone to assist in system set up or to resolve issues.
• Troubleshoot system and network problems.
• Develop procedural documentation and relevant reports.
• Follow diagrams and written instructions to resolve known issues.
• Support the roll-out of new applications.
• Set up new users’ accounts and profiles.
• Respond within agreed time limits to requests for assistance. 
• Prioritize and manage tasks with the guidance of the IT team.
• Test and evaluate new technology
• Recognize threats by identifying abnormalities and advising the IT team.
• Monitor security violations and inefficiencies via basic audit practices.
• Maintain documentation such as SOP’s and work logs to departmental standards.
• Perform other duties as assigned.

Education, qualifications and experience:

• Currently working toward a degree in IT or related field.
• Microsoft operating systems and applications knowledge preferred.
• Cisco networking and firewall knowledge preferred. 
• VMWare knowledge preferred.
• ITIL or SDLC knowledge preferred.
• This position requires occasional travel to satellite offices.
• Must be able to work occasional evenings and weekends when upgrades or projects require.
• Must possess a valid driver’s license from state of residence.

Key Personal Competencies:

• Action oriented and produces results – tasks are accomplished within required timeframes
• Leadership – accepts responsibility and accountability
• Integrity and trust – operates by personally defined set of ethics and values
• Decision making – correct, appropriate, timely, based on sound judgment, business sense and technical data 
• Communications – clear, concise, objective, well organized, is an active listener
• Technical excellence, analysis, problem solving – subject matter expert, researches/support proper solutions
• Ingenuity and resourcefulness – utilizes resources effectively and efficiently, thinks outside the box
• Organized – activities are logically and appropriately prepared, coordinated and conducted
• Planning and scheduling – work is planned properly, scheduled effectively, and accomplished efficiently
• Quality – output meets/exceeds standards, is accurate and complete
• Team work – works collaboratively focusing on team needs, provides recognition, is open and supportive
• Flexibility – accepts change and is open to and supportive of innovative ideas and methods

HSEC Accountabilities:

Everyone in the workplace is responsible for his or her own safety and for the safety of their co-workers. Employees are responsible for performing all tasks in accordance with relevant HSEC Site Procedures, so as to work safely and keep the workplace safe.  Lundin Mining Company is responsible for determining steps required to ensure health and safety of all employees, protection of the environment, and the community. Specifically, all employees must:

• Accept personal responsibility for HSEC
• Identify hazards, unsafe actions, and conditions that could result in damage to property, injury, impacts to the environment, and the community
• Obey any instruction issued to protect their own personal health and safety, and the health and safety of others, protection of the environment and the community. 
• Report, as soon as practicable to their Manager any situations where HSEC requirements are not being conformed to within their work area
• Avoid endangerment to any other person through any act or omission
• Only use equipment you are trained to use and operate the equipment in a way that is safe, protects the environment and doesn’t cause undue community impacts. 
• Participate in HSEC training provided to them
• Report all incidents; including but not limited to injuries, near miss, community interactions and impacts, environmental impacts, spills, unsafe work practices, etc.

To apply, or to find out more about this role please submit your resume, referencing “Finance-IT Intern” to: EagleRecruiting@lundinmining.com.