Assistant General Manager
Indiana State Park Inns is the number one lodging system in the country. We have seven Inns and Lodges around Indiana and will be building an 8th soon. We employ over 600 staff both seasonal part-time and full-time. We offer benefits you won't anywhere else. We offer medical, dental, vision and life insurance at affordable premiums and low deductibles, we also have a retirement plan that offers a pension paid 100% by the employer, a deferred comp plan with a match, tuition reimbursement and we are a qaulified employer for the public loan forgiveness program. If you have a passion for hospitality or culinary then contact us today. You can send a resume to IndianaInnsJobs.com and select the location you are interested in.
1. MISSION
The mission of Indiana State Parks is to conserve, manage, and interpret our resources while creating memorable experiences for everyone.
2. JOB SUMMARY
Indiana State Park Inns is looking for someone that wants to grow and expand their experience in the Hospitality Industry through working with Management in operations, leading and directing the staff, and building the hotel's reputation and relationships.
3. JOB DUTIES
· Assist the General Manager in their day-to-day operations
· Leading and directing multiple departments
· Work with supervisors to ensure that policies are adhered to, and goals are met
· Review daily business reports for accuracy and approval
· Review Accounts Payable for accuracy and compliance with budget allowance
· Review and process payroll and assist in HR responsibilities
· Provide training to staff
· Adhere to all franchise and company procedures and regulations as well as standard operating procedures
· Receive, resolve, and/or assist the General Manager in resolving guest complaints and service recovery processes
· All other duties as assigned by the General Manager
4. JOB REQUIRMENTS
Exceptional customer service skills. Experience in Microsoft Office programs and a fast learner in other business programs. Exceptional verbal and written communication and able to quickly analyze a problem and arrive at a solution. Exceptional math and coaching skills.
5. NOTE
Reasonable accommodations may be made in order to perform the essential functions of this job. This job guideline describes the general category of this job. In order to meet the needs of Indiana State Park Inns employees may be assigned other duties, in addition to or in lieu of those described above, and any duties are subject to change at any time.