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Digital Navigator Paid Internship

Please Apply Through External Application ONLY.

Today information is abundant, and our methods of communication have significantly changed. Interested in learning how the City of San Diego utilizes the technology it has access to support and develop the community. The Information and Communication Technologies Internships will give you the chance to bring important information to the residents of San Diego as well as understand how technology is being employed to benefit the City. 

Internship Title: Digital Navigator Internship
Industry Sector: Information and Communication Technologies
Department Name: Information Technology
Application Deadline: June 6, 2023
Number of Internships Available: 4
Wage per hour*: 16.30-16.36 depending on education level
Benefits: Earned Sick leave, Free MTS Transit Passes, Technology if working remotely, Access to Employee Mentoring Academy and LinkedIn Learning and other resources. 
Format: Hybrid
Address: various recreation centers and libraries in San Diego
Hours per week: up to 20 hours during school and up to 40 hours during vacation
Date Posted: April 25, 2023
Internship duration: one year
Internship description: Digital Navigators (DNs) are trusted guides who
assist community members in learning digital skills (including basic tech tasks), and accessing affordable internet and technological devices. This is a hybrid position both over the phone and in-person (Public Library, Recreation or Community Center). Work as a representative in the community to assist residents with: acquiring affordable internet, filling out online forms, acquiring affordable computers, other basic tech tasks, feeling more confident with technology. Understand the digital divide in San Diego region and nationally including policy and funding trends. Learn and exercise customer service
skills. Learn about federal, state, and local.
*To confirm your eligibility for the CaliforniaForAll Grant please fill out the Internship Eligibility section in application as completely as possible.
Interns must be currently enrolled in an academic program. Please select school name in application.  Please personalize your cover letter for the application (there is the capability to post three different letters if you are applying for multiple opportunities). You will need to provide proof of enrollment in an academic program if selected. To expedite the process you may attach proof in your application. Please allow for 6-8 weeks for the City of San Diego intern on-boarding process from posting date. If you have not received a response 8 weeks after your application, please contact