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Intern - Desktop Services

Are you interested in an internship that provides you an opportunity to turn your related coursework into real world business experiences? Do you thrive on fostering collaboration with others and working with a team?  The Federal Home Loan Bank of Indianapolis is seeking well-rounded and motivated individuals to join our team for our summer internship program. The student filling this position will handle a wide range of important duties.

During FHLBank’s 10-week paid summer internship program, you will be provided the opportunity to gain first-hand knowledge in the finance industry, network with industry leaders in our field and develop your skills. Interns participate in a variety of activities while on-site including group project work, teambuilding, a service project and dining etiquette, just to name a few. We seek individuals who thrive in challenging and diverse environments, are motivated goal achievers and having a willingness to learn.

Primary Responsibilities:

  • Respond to end-user requests for support and maintenance for the following client hardware/software platforms, such as Windows Operating Systems, HP Desktop laptops and computers, Android and iPhone mobile devices, HP Printers and Sharp MFP’s.
  • Troubleshoot PC-related equipment down to the root cause, when necessary. 
  • Coordinates maintenance and repair with customer and Service Desk Manager.
  • Perform hardware and software installations, moves, additions and changes for PCs and related peripherals.
  • Train local users on PC-related issues (for example, virtual desktop infrastructure [VDI] connectivity or virtual private network [VPN] access).
  • Other duties as assigned

Position Requirements:

  • Effective written and oral communication skills
  • Ability to take instruction and work independently, as well as in a team setting.
  • Strong organizational skills with attention to detail
  • Analytical and problem-solving skills

Program Features & Requirements:

  • Interns are paid a competitive hourly rate.
  • Our intern program is for students that have completed at least their sophomore year. Graduate students and MBA students are highly encouraged to apply.
  • Applicants should be Information Technology majors.

The Federal Home Loan Bank of Indianapolis is an Equal Opportunity Employer.