Intern - Summer (Member Research Strategies)
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• FORTUNE 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
• FORTUNE® Best Workplaces for Millennials
• Forbes® America’s Best Employers
Basic Purpose
To gain valuable insight into Navy Federal’s business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies and procedures. This is a full-time, summer internship based on school schedule. All Intern candidates who have graduated from high school must be enrolled in college. To be eligible for this position you must currently be a student.
** To qualify for the Summer Internship Program, applicants must be currently pursuing an associates, undergraduate, or graduate degree from an accredited college or university and have an anticipated graduation date of August 2022 or later. **
Responsibilities:
- Provide support to assigned department; may work on small projects or portions of larger projects
- Support business strategy and initiatives within the business unit and/or across the organization
- Assist and collaborate with various levels of staff to accomplish tasks/assignments
- Perform research and analysis; may include quantitative and/or qualitative analysis
- Maintain professionalism in all interactions, placing member service as priority
- Provide comprehensive day-to-day operational support
- Provide support in functional areas of the credit union
- May provide direct member service in high volume situations
- Process and update data in automated systems; may generate and analyze reports
- Perform other duties as assigned
Qualifications:
- Must be pursuing a degree from an accredited college/university
- Effective interpersonal, verbal, and written communication skills
- Effective research, analytical, and problem-solving skills
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Ability to exercise initiative and good judgment to make sound decisions
- Ability to adapt to new technologies
- Ability to provide exceptional customer service
- Effective word processing and spreadsheet software skills
- Effective organizational, planning and time management skills
- Ability to work independently and in a team environment
Address: 820 Follin Ln SE, Vienna, VA 22180
*Due to COVID-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once Navy Federal is back to normal operations. The specific logistics for returning to campus will be determined at a future date by individual leadership. All interns will be expected to report to campus once we resume campus operations.
Hours: Monday – Friday, 40 hours/week
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
COVID-19 Vaccine Information
As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.