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Development Assistant

General Purpose
Under the direction of the Indiana University School of Social Work, Development Director and Alumni Relations Director, the Development Assistant will provide support in the coordination of activities such as technical and communicative tasks related to those offices. General clerical and computer related experience is required. 

Essential Duties and Responsibilities (assign % of time spent in each area)
(30%) Assist in researching and analyzing alumni demographics and data; Assist in coordinating visits between development director and alumni, and provide follow-up information as needed to alumni.
(30%) Assist in processing weekly donor thank you notes and stewardship activities which will include verbal and written communication with donors and alumni.
(20%) Data Entry
(20%) Other duties as assigned
Tools and Equipment Used
Technology skills
Knowledge of marketing and business skills
Strong verbal and written communication skills
Time management skills
Computer skills - Working knowledge of Microsoft Office package

Skills/Experience Gained in this Role
·        Communicator – the ability to listen, write, and speak effectively. Student will gain skills in communication drafting correspondence to the School’s donors and alumni, authoring articles for alumni publications, and verbally communicating with constituency groups. 
·        Innovator – the ability to design, plan, organize and implement projects and tasks within a specific timeframe. Student will work independently to synthesize research information about alumni attitudes and behavior to daily assignments for the purpose of increasing alumni engagement with the School.
·        Problem Solver – the ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Student will work independently. When supervisor is not available, student will utilize resources as needed and seek support when appropriate. 
·        Community Contributor – the ability to demonstrate a sensitivity and awareness to other people and cultures. Student will gain cultural awareness and understanding by working with a diverse group of faculty and staff.
           Education and Experience
Specialized research, media and technology skills, and general office practices. Student must have federal work-study award. Junior or senior level student.
Necessary Knowledge, Skills and Abilities
Working knowledge of crafting, developing, and disseminating communication materials.
Working knowledge of computers.
Working knowledge of modern office practices and procedures.
Ability to effectively communicate (both verbal and written) with the donors and alumni.
Ability to make independent judgments, identifying complex problems and review related information to develop and evaluate options and implement solutions which will impact the media process.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, walk, reach with arms and hands, talk and hear. Sedentary work with prolonged use of computers is required.
The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed primarily in an office setting. The noise level in the work environment is moderate.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.