Intern, IT Support (Fall 2021)

enVista, is one of Indianapolis’ most experienced technology support and IT services firms for small businesses, enterprise-level corporations and not-for-profits. We offer expertise in network, computer and desktop management, data storage and data recovery, complex IT projects and crises, managed IT services and VOIP phone systems. Our mission is to support our clients in meeting their goals and delivering services, benefiting the community and its citizens. In support of our mission, enVista’s culture is one of conscientiousness, accountability, and optimism surrounding our clients’ issues and requests. We understand that our clients cannot do work without our efforts and that we have the ability to lighten their burden by solving their problems with a positive, light-hearted approach.

Under general supervision of Service Desk Manager, our interns provide technical software, hardware, internet connectivity and network problem resolution to all end-users by performing question/problem diagnosis, research knowledge-base articles and guiding users through step-by-step solutions in a help desk environment. In this position, the student will gain hands-on IT experience in computer hardware and software support in a corporate environment. During the internship the student will interface with all aspects of the business including sales, editorial, production, external customers and back office departments and will develop both technical and customer service skills.