Technology Center Consulting Computer Consultant
At IUPUI, under general supervision, TCC Computer Consultants provide direct support to customers of the Student Technology Centers (STCs). They provide technical assistance relating to software applications, report software, and hardware issues, resolve printer problems, monitor supplies, and maintain the lab environment. In addition, Consultants are required to demonstrate exemplary interpersonal communication skills and professionalism at all times, and support and comply with all Indiana University, UITS, and TCC policies and procedures. Please note this is not a position with the IU Support Center.
This position offers room for advancement. If you are more tech-savvy than others when it comes to software, networking and applications we have the TCC Tech Team Consultant that Consultants can promote up to. Or if you are more of a leader, instructor or mentor we allow our TCC Consultants to promote up to a Supervisor position after two successful semesters as a Consultant. Our staff have the opportunity to apply for these positions after becoming a Computer Consultant as long as they meet the criteria for the position.
Future TCC Consultants will become acquainted with the following profiles through their work in this position:
Communicator – TCC Consultants will learn how to be better communicators by building relationships with peers, students, faculty, and staff. Individuals in this position will improve their active listening skills by interacting with and assisting other students, faculty and staff in their technology needs.
Problem Solver – TCC Consultants will collaborate with peers and numerous other departments across campus to provide better technical support for students, faculty, and staff.
Innovator –TCC Consultants will learn how to use Photoshop, Illustrator, Premiere Pro, Excel, and gain more understanding of the Mac & Windows operating system to better assist with technical questions from students, faculty, and staff. This position will teach students how to make decisions quickly through the use of problem-solving and collaborating with peers.
Come grow with TCC!