Purpose & Design
The Administrative Assistant is a unique learning experience for current IUPUI students within the Department of Family Medicine. The position will assist in daily residency operations including scheduling, reporting, quality control, and compliance; complete administrative tasks such as making copies, filing, faxing, data entry, etc.; participate in team meetings and educational sessions; observe and learn the general principles of general medical education; assist team members and external/internal customers as appropriate, and complete other duties as assigned by site supervisor.
Essential Duties and Responsibilities
· Provides administrative support to the department
· Utilizes business software application to prepare correspondence, reports, presentations, agendas, minutes, etc.; compiles data for expense and statistical reports
· Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately
· Participates in the development and implementation of administrative standards, policies, and practices for the organization
· May perform other duties as assigned by supervisor
· Must be work study eligible
· Must be reliable and able to manage time to work on multiple projects
· Must be able to maintain composure under pressure
· Must be able to work independently and on a team
· Must have basic computer skills (emailing, zoom, etc.)
· Must maintain a professional behavior and have the ability to adhere to the department’s business-casual dress code policy
· Must have professional written and oral communication skills
· Must have ability to maintain confidential information
· Experience using Microsoft Office Suite with emphasis on excel, survey monkey and Qualtrics Preferred
· Post-Undergraduate Education Interest in Career as Healthcare Provider, Healthcare Administrator or Medical Educator Preferred
Knowledge, Skills, and Abilities Gained in this Role:
Students will gain multiple different types of communication, process improvement and administrative skills through projects to enhance efficiency at the Family Medicine Residency.
Students will gain experience in Graduate Medical Education and Residency education. Students will have broad exposure to varying levels of participants in medical education from FCP1 Medical students to Tenured Faculty physicians.
Students will learn how to stay organized and manage their time effectively by balancing various administrative tasks in an office setting.
Students will gain exposure to university and health practice operations.