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Supervised Visits Facilitator-Bilingual Preferred

Job Description
Compassion, collaboration, inclusiveness, integrity, and excellence are the core values that drive the mission of CAPS.

Job Title: Supervised Visits Facilitator
Purpose of Position: To ensure the safety and well-being of children by observing and recording activity and behaviors surrounding visitation.
Job Qualifications
  • A high school diploma or GED
  • Must be at least 21 years of age.
In addition, a direct worker must possess:
  • Knowledge of child abuse and neglect;
  • Knowledge of child and adult development and family dynamics;
  • An ability to work as a team member;
  • A strong belief that people can change their behavior given the proper environment and opportunity;
  • The belief in helping families to change their circumstances, not just adapt to them; and
  • Knowledge and ability to model appropriate parent/caregiver behavior
  • 3 years of experience in one or all of the following: social work, childcare, family care, or related field.
  • Bilingual
Job Duties
  • Become familiar with referral information.
  • Assign visitation room for the family in the absence of assigned supervisor or become familiar with the location of the off-site visit.
  • Provide clarification and direction regarding the visitation (i.e. who can and cannot visit).
  • Greet and guide custodial and non-custodial parents and children to designated areas.
  • Monitor the visit in compliance with all of the Supervised Visitation general policies.
  • Monitor the visit at the level indicated.
  • Observe and document interactions, behaviors and physical condition of all visiting persons.
  • Ensure that the visit room or location is clean at the end of the visits - encourage the family to do this.
  • Start and terminate the visit at the designated time.
  • If the Facilitator believes the child(ren) is being harmed in any way, remove the child from the visitation, ask the visiting party(s) to leave, and immediately contact the custodial party and the Program Director.
  • Provide parenting assistance and mentoring as necessary.
  • Record observations without interpretation. If stating an opinion, indicate as such.
  • Complete and save the Feedback/Documentation form on the laptop (or in paper form if necessary).
  • Notify Program Director at least 24 hours in advance if unable to work as scheduled.
  • Attend Staff Meetings, trainings, and other meetings as scheduled.
  • Maintain confidentiality of the families involved in the program. 
  • Testify in court proceedings as necessary.
  • Other duties as assigned
Other duties
  • Must participate in a minimum of one outreach or fundraising event each year.
  • Demonstrate the ability to work as part of CAPS team by regularly demonstrating and acknowledging CAPS’ core values.
Position type
  • Part-time, non-exempt, hourly
  • Sundays 10:15-2:15pm and available for SUB opportunities throughout the week
  • Reports to the Program Director