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Sample Fulfillment Intern

NFW

Description
This position will support the organization, preparation, and fulfillment of NFW’s product sampling program. This position requires superior attention in preparing material samples, an ability to plan ahead, and an ability to manage a unique set of daily and weekly tasks, often working with their hands to cut and measure materials. A sense of urgency and the flexibility to change direction seamlessly is needed. The successful candidate will have strong teamwork and communication skills to work with incumbent business unit teams to understand customer needs, and fulfill samples accordingly. Organization and prioritization skills are a must in addition to the ability to accurately measure and cut materials and the ability to operate multiple software platforms.
 
Key Responsibilities Include
• Maintain and manage the working inventory of NFW’s cutting room
• Assist in preparing both Mirum and Clarus samples for customer review
• Ensure minimum inventory of standard sampling kits for launch of new market collections
• Maintain the orderliness of the sample preparation room
• Update and maintain customer sampling records in enterprise CRM and ERP
• Prepare, document, and manage customer packing list files
• Troubleshoot issues as they arise
• Manage special projects

Requirements
• Prior experience in customer service, logistics, or inventory management 
• Experience in using suite of Google software
• Experience in utilizing and maintaining databases
• Ability to stand for long periods
• Ability to lift upwards of 30 pounds on occasion
• Ability to measure accurately
• Ability to use fine motor skills to cut materials with a plethora of tools.