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Senior Audio, Video, and Emerging Technology Specialist

University of Illinois at Urbana-Champaign - University Library
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Senior Audio, Video, and Emerging Technology Specialist

Library IT

University of Illinois Urbana-Champaign

 

The Library is essential to the intellectual vitality of the University and attracts talented students, faculty, and scholars to the Urbana-Champaign campus. With more than 15 million volumes, it is one of the world’s great research libraries and renowned for the depth and breadth of its collections. The Library is central to the University’s mission of teaching, research, and public service, and it is one campus unit that serves all academic disciplines. The Library is looking for a candidate who gets excited helping customers, enjoys learning new technologies, and can manage multiple projects at once to be part of our Workstation and Network Support (WNS) team in Library IT. The Library offers opportunities to work with technologies ranging from standard conference room setups to AR/VR/XR technologies and beyond.

 

FUNCTION: This position will primarily provide planning, design, acquisition, and project coordination support for the many A/V and emerging technology projects that result from facilities and unit activities across the Library.  This position will liaise with the technology intensive units such as Media Commons and IDEA Lab to promote scaled technology deployments, centralized services, and standards where possible. The incumbent will provide excellent customer service and perform implementation, training, and support as needed.

 

DUTIES AND REPONISBILITIES

A/V and Emerging Technology Planning and Design

  • Provide planning and design for the A/V and emerging technology aspects of facilities and unit projects and scaled technology deployments (conf rooms, collab tables, digital signs, wireless presentation, etc) across the Library, promoting standardization where possible.
  • Act as a liaison to technology intensive units in the Library, i.e. Media Commons and IDEA Lab, as well as, to key units on campus like Technology Services.
  • Serve as a technical resource for colleagues, as well as an advisor to management on forward planning for A/V and emerging technology, possibly participating on committees like Library Emerging and Integrated Technologies Coordination (LEITC).
  • Drive life cycle management and roadmap planning for existing technology to align with trends and best practices, while recognizing budget limitations.
  • Author proposals and create schematics as necessary to communicate with both technical and non-technical audiences.

Project Coordination

  • Manage a diverse portfolio of multiple A/V and emerging technology projects and ensure timely delivery of the solutions.
  • Coordinate individual projects from inception to completion, indirectly managing resources, tracking tasks, identifying bottlenecks, and mitigating risks.
  • Manage vendor engagements for A/V and emerging technology aspects of projects, i.e. A/V integrators or specialty suppliers.
  • Produce necessary reporting to convey status to management and project teams.

AV and Emerging Technology Implementation, Training, and Support

  • Partner with Library IT Help Desk and WNS staff on the implementation and support of A/V and emerging technologies and serve as an escalation path.
  • Participate in troubleshooting; engage and manage vendors when needed.
  • Coordinate documentation and training for units, individual users, and IT staff on the use of A/V and emerging technologies.
  • Act as a technical and institutional resource for other Library IT staff, providing training and advice as needed.

Research

  • Research and determine trends in A/V and emerging technologies, integrate appropriately, and promote best practices.

Perform Other Duties as Assigned

 

Minimum Qualifications:

  • High school diploma or equivalent.
  • Five (5) years of work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, specialized AV environment or closely related field.
  • College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent may be substituted for experience:

o    30 semester hours equals one (1) year (12 months)

o    Associate’s degree (60 semester hours) equals eighteen months (18 months)

o    90 semester hours equals two (2) years (24 months)

o    Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

  • Demonstrated professional experience working with audio-video systems.

o    Working with stakeholders to determine needs for AV enhanced environment.

o    Performing AV systems design reviews.

o    Commissioning, installing, and maintaining of professional AV systems.

o    Troubleshooting and providing support to end users.


 

Preferred Qualifications

  •  Bachelor’s or advanced degree.
  • Demonstrated technology project coordination skills.
  • Experience with tracking and applying emerging technology solutions, i.e. AR/VR/XR, IoT, innovative mobile or wireless solutions.
  • Experience with training and supporting end users of technology.
  • Experience troubleshooting complex technology systems.
  • Experience with managing vendors or subcontractors.
  • Experience working in a higher education environment.

 

KNOWLEDGE, SKILLS, and ABILITIES

  • Enthusiasm for learning new skills.
  • Ability to work independently and as part of a team.
  • Ability to effectively communicate and collaborate.
  • Ability to work in an environment with diverse staff and students.
  • Ability to provide excellent customer service.

 

Environmental Demands:

Most work will be accomplished in a typical office work environment. Position may involve working off ladders and scaffolding at heights above 10’ in a classroom/office environment and/or lifting items up to 50 lbs. Work requires the ability to move around campus when needed.

Some travel may be involved to attend conferences and other collaboration activities.

On occasion, incumbent may need to work outside normal business hours in cases of system failure or scheduled deployments.

 

Appointment Information

This is a 100% full-time Civil Service Professional Exempt, IT Technical Associate position, appointed on a permanent basis. The expected start date is as soon as possible after the close of the search. The budgeted salary range for the position is $66,000 to $76,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.

 

Sponsorship for Work Authorization Not Available.

 

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

 

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on July 18, 2025, to ensure full consideration.  Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. Please create your candidate profile, upload a cover letter, your curriculum vitae or resume, and the names and email addresses of three professional references by the close date. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.  For further information about this specific position, please contact Amy Dannowitz at amydanno@illinois.edu.  For questions regarding the application process, please contact 217-333-2137.

The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.

 

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1031663
Job Category: Technical
Apply at: https://jobs.illinois.edu